YOUR HVAC PROFESSIONALS
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Your crew were not only proficient, courteous and neat, but were friendly and respectful. I would recommend their service any time.
Bob & Debra
Your company does set the gold standard for customer service.
Your service crew was polite, friendly, knowledgeable, unobtrusive, quiet and liked dogs. Five starts all around!
Thank you for your great service. I was shocked that I could purchase unit and have it installed in the same week.
Anne & John
Exceptional job by Jeff, Rueben and Billy!
Absolutely professional, courteous, hard-working, knowledgeable, friendly. Could not have been better! Paul and his crew were far better than I had hoped for.
The overall experience was excellent and very professional. I was impressed that the owner came out to job site to check everything out and the progress.
The whole process was a great experience.
Steven – San Diego, CA
Our AC decided to stop on the hottest day of the year. After trying some old favorites with no one available for repair for a couple weeks, I tried Sherlock Heating and Air. They arrived the next day and the service specialist, Caleb, had the problem diagnosed and repaired in 30 minutes. Quality work at a fair price.
Deborah – San Diego, CA
My experience from start to finish was an amazing one! Justin, the sales rep, gave me all the options with pros & cons & was NOT pushy. The installers Paul & Greg did a wonderful job & left my house as clean as they found it. This company is definitely all about the customer. I am extremely happy with my new A/C & furnace. I highly recommend them to family & friends. Deborah, June 2014
They were knowledgeable and got the job done to my satisfaction. They were punctual, courteous, hard working and neat. I highly recommend them; they were amazing. I plan to get my A/C installed before spring by Sherlock as well.
Anita G. – San Diego, Ca
Our A/C was installed a few years ago by Sherlock. Today, the digital thermostat panel went blank, and our TV stopped working. A circuit breaker was tripped. I called to see if they could figure out why the thermostat was tripping the circuit, or disconnect it until the scheduled Friday appt., so we could watch TV. Matt from Sherlock came out to tell me how to do that, as he was in the area.??He decided to investigate a little, as there was no power at all to the furnace, not just the thermostat. After a lot of investigating, he heard a “pop”, and found an outlet in our living room was damaged and smelled like it had burned. He said he could fix it, but would need to move it a little, as there was no “give” in the wire. After he cut in to the wall, he discovered wet insulation. He then went to the other side of the wall, which is in the garage, and cut in and found a leaky copper pipe, which was running down the wire and causing the problem. Needless to say, Matt probably saved us from our house catching fire! What was supposed […]
The old furnace went out and I needed a new one ASAP. With so many companies I available, I went to Kudzu. Bob came out to give me an estimate; He actually rearranged his personal schedule to come late the same evening. There was not any high pressure sale and he measured every room and window in my house. I had another bid from a high rated company and both were very close. Matt came out several days later and removed the dinosaur furnace and installed the new one in a short period of time. Sherlock Heating and Air and their employees are very professional and just nice. Thank you for a job well done.
Jeff – Oceanside, Ca
I used to work HVAC and these guys really have their act together. They are very professional and do it right. Everything is clean and taken care of. They respect your property and life which is really nice when it comes to construction. They also go above what they are required to do, by cleaning up others messes. Thanks for the work.
I came home from out of town to find that my upstairs heating unit wasn’t working. The thermostat was not functioning at all. I looked online and did some troubleshooting myself but to no avail. I looked online at reviews of local HVAC repair companies. I left a message for one company that never even bothered to respond. After discussing it with my wife, I decided to call Sherlock Heating and Air Conditioning. Kerri answered the phone and did a great job of taking the time to understand my situation. Originally they couldn’t get a technician out to my house right away but Kerri said she’d call if they could get someone out the next day. >She called me this morning to say she had a tech that could come over right away. 10-15 minutes later Matt B. showed up at my door. I was pleasantly surprised that he was able to accurately diagnose my problem in no time. He was clean, courteous, and professional. We agreed upon the repair and he fixed it as promised. He did a great job. The job came with a couple of small challenges, but Matt handled them with professionalism and ease. He made […]
Debra – Carlsbad, Ca
They installed our new air conditioner in San Diego last year and it was all done top notch. This July 4th weekend it stopped working on a Friday. That night the owner emailed me and assured me it would be taken care of. The next day he came through on his word and fixed it. I was so impressed with the service, especially on a holiday weekend.
Chris D. – Oceanside, Ca
Sherlock a/c recently did a thorough maintenance on my home a/c for a good price after we had been told by another a/c company that we needed a new system at approximately $5,000. My service tech was excellent, knowledgeable, and helpful. He saved me quite a bit of money and got my old unit working well again.